Contents

1. Adaptation Statement

2. I. The Basics of Professional and Technical Writing/Communication

   1. 1. Professional/Technical Writing - An Introduction

   2. 2. The Rhetorical Situation

   3. 3. Language and Tone

3. II. Audience

   1. 4. Introducing Audience

   2. 5. My Teacher is My Audience, Right?

   3. 6. Know Your Audience

   4. 7. Cultural Considerations

4. III. Professional Writing and Generative AI

   1. 8. GenAI: Why?

   2. 9. Using GenAI 101: The Basics

   3. 10. Using GenAI 101: Prompt Engineering

5. IV. Genres of Professional/Technical Communication

   1. 11. An Introduction to Genres

   2. 12. Email

   3. 13. Memos

   4. 14. Instructions: This is Why You Need to be Specific

   5. 15. Instructions - Before You Write

   6. 16. Instructions - Organization

   7. 17. Using Visuals to Enhance Documents

   8. 18. Incorporating Visuals Into Instructions

   9. 19. Proposals

   10. 20. Proposal Types

   11. 21. RFP Sample: McMillan's Grocery

   12. 22. Proposal Structure

   13. 23. Sample Request for Proposals (RFP): Classroom Accessibility and Modernization Project

   14. 24. Sample Contractor Profile: Syracuse Modern Builders (SMB)

   15. 25. Sample Job Posting: IT Support Technician (Entry-Level) and Applicant Biography

   16. 26. Sample Job Posting: Digital Marketing Specialist

   17. 27. Sample Job Posting: Medical Sales Representative

   18. 28. Sample Resume and Cover Letter: Medical Sales Representative

   19. 29. Tips for Resume Writing

   20. 30. Tips for Cover Letters